Oh Man! It’s been a crazy crazy month for shop lifters! We’ve had an incident a week 😲 I swear they’ve got their own mailing list or something! Let’s just say it’s been an interesting experience. I’ve learnt a lot about staying calm in unpredictable situations and making quick decisions.
At the moment we have 5 “customers of the month” that have made it onto the wall of fame! 😱😱😱
A few of the shops in our Arcade have been hit and I’m grateful that we have a supportive community. Because there’s nothing worse than being in the shop a lone with a people with sticky fingers!
After sharing stories with my team. We put together a list of 4 tactics that helped prevent the shop lifters from cleaning us out:
- Grab a cloth and start cleaning the shelves near them
- Every time they touch a product tell them about its features. Be super helpful that it becomes annoying
- If there’s more than one shop lifter. Try and position yourself so that you can see both of them
- If all else fails. Call for help, like another store holder
The golden rule is to trust your gut. Because you’d rather be safe than sorry!